BOX OFFICE (01603) 660352
NAC OPENING HOURS
General Telephone and In Person sales:
Monday – Saturday 10am – 6pm
Sundays / Bank Holidays – Closed (unless a performance has been booked)
(Tickets are available for evening performance sales up until 10pm)
Alternatively, you can buy tickets online at www.ueaticketbookings.co.uk
ONLINE BOOKING
Tickets online will go off sale at 5pm on the day of the event but can still be booked through the Box Office on 01603 660352.
Online tickets are not printed and will not be posted out. You will receive a confirmation email with a booking reference number – please quote this on the doors at the event.
Tickets are subject to an online booking fee. Please see UEA website for their charges.
Tickets can also be purchased in person from the UEA Box Office, opening times 9:30am – 5pm (term time) and 10am – 4pm (out of term time).
COURSES AND WORKSHOPS
Courses and workshops are available to book online, through the NAC box office on 01603 660352 or in person at Norwich Arts Centre. Course outlines can be found on our Education page. You will receive a confirmation e-mail with your booking reference number. Please register your details with the box office at the start of your course.
Please note, most courses require a minimum of three participants to run. If we do not receive enough bookings the course will be cancelled a few days before it is due to start, and your money will be refunded. Refunds cannot otherwise be given unless the course has a waiting list and your place can be filled.
CREDIT / DEBIT CARDS
Book tickets over the phone through our box office on 01603 660352. We charge a small booking fee of 30p per ticket on all card bookings. Electron cards are not accepted over the phone. Card bookings made by phone will be held for collection on production of the relevant card. Tickets can be collected from the front desk between the above stated hours or on the night of the event. If you would like your tickets posted please specify this at the time of purchase. We charge £1.00 for this service. Tickets purchased less than 7 days prior to an event will be held at the door ready for collection.
Outside events, such as festivals, on sale at NAC may be subject to different booking fees and you will be advised on this when purchasing tickets.
CONCESSIONS
Concessions are indicated where available. We offer concessions to children under the age of 16, adults aged 60 or over, students in full-time education, Go For Less card holders, those on Income Support and registered disabled. Proof of status must be shown when booking or collecting tickets.
Wheelchair users and visually impaired customers are entitled to one complimentary ticket for an escort.
Children under 3 years may attend family events for free if no seat is required. Children under 14 must be accompanied by an adult
GROUP DISCOUNT
Book 10 tickets for one show and receive 1 Complimentary ticket free. Offered on theatre, performance and comedy shows only. Subject to availability.
REFUNDS
Norwich Arts Centre regrets that it is unable to refund tickets unless the performance is postponed or cancelled.
However, for sold-out events we may be able to offer refunds on returned tickets if we are able to sell the ticket on.
SEATING / STANDING
All events listed on our website and in our brochure are standing unless indicated otherwise, and therefore no seating will be available in the auditorium.
Seated events operate on a first-come-first-served basis. When a seated event sells out standing tickets will be added at the same price.
Please book early and arrive early to avoid disappointment. Auditorium doors usually open 15 minutes prior to the advertised start time, however you are welcome to enjoy a pre-show drink in the Café Bar beforehand.
ACCESS
The auditorium, darkrooms and multi-media department are easily accessible. The café bar and gallery is accessible and there are disabled toilet facilities, although we regret that half the exhibition space is not accessible to people in wheelchairs. The auditorium has an Induction Loop. Norwich Arts Centre has baby changing facilities. Please call us if you wish to discuss any other access requirements.
DISCLAIMERS
All information on this site is updated as regularly as possible. However, please note that there may be times (e.g. over weekends, bank holidays or when the server is down for maintenance) that we may be unable to update the website with the latest event information.
Please contact the Box Office on 01603 660352 if you require the latest information on any event, especially if you are travelling from afar or in adverse weather conditions. There may be times when acts/bands cancel at the last minute or support acts change immediately prior to the show’s commencement, and when we might not be able to contact all ticket purchasers individually.
Norwich Arts Centre does not give refunds unless an event is cancelled.
Norwich Arts Centre reserves the right to refuse admission.
Norwich Arts Centre reserves the right to change the programme and prices of events without notice.
PLEASE NOTE
Our programme is correct at time of going to press. However, we reserve the right to alter or amend the programme including prices of events. Please contact the Box Office on 01603 660352 if you require the latest information on any event.
