COVID secure – visiting safely

Our building, including the box office, is currently closed unless we have a socially-distanced event. Please see What’s On for details of upcoming events.

When we are able to open we have a following measures in place when visiting the venue. Please follow signage and advice from staff when you’re in the building.

On arrival…

  • Temperature checks will be taken at the door
  • Hand sanitiser is available, please use it on arrival
  • Face masks should be worn on entry and when moving around the building
  • A one way system is in operation in the building.
  • We’re operating table service only
  • Card payments only please

When booking…

  • We require contact details in order to comply with Track & Trace – more details about this can be found in our Privacy Policy
  • Our capacity has been reduced in order to adhere to social distancing. This capacity may change depending on the event.

Changes to our building…

  • The toilets have been recently refurbished. The new layout allows for easier social distancing
  • There are automated soap and sanitiser dispensers in the toilets. As well as no-touch taps and flushing mechanisms.
  • The ventilation system in our bar, performers area and toilets has been refurbished and improved in order to improve air circulation

Keep others safe…

  • Our tables are organised in bubbles. Please stay in your bubble and keep your distance from others.
  • Frequently touched objects and surfaces in our building are regularly and thoroughly cleaned
  • All visitors and staff are reminded of the importance of thoroughly washing hands for 20 seconds and avoiding touching their faces
  • In line with Government guidance we encourage staff, artists and visitors to do regular rapid lateral flow tests at home
  • Please stay at home if you have symptoms of illness such as a cough, sore throat or fever or have been in contact in the past 14 days with someone who has COVID-19

As the situation changes we will be reviewing and responding to the guidance.